Frequently Asked Questions
Everything you need to know about shopping with Curiovas.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Yes, Curiovas ships to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your destination.
How can I track my package?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are Curiovas products covered by a warranty?
Yes, all products purchased through our store come with a 12-month manufacturer's warranty against defects in materials and workmanship.